1. we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and
2. all the copyright and other intellectual property rights in our website and the material on our website are reserved.

1. view pages from our website in a web browser;
2. download pages from our website for caching in a web browser;
3. print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive; and
4. use our website services by means of a web browser,

subject to the other provisions of these terms and conditions.

1. republish material from our website (including republication on another website);
2. sell, rent or sub-license material from our website;
3. show any material from our website in public;
4. exploit material from our website for a commercial purpose; or
5. redistribute material from our website.

1. use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;
2. use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
3. hack or otherwise tamper with our website;
4. probe, scan or test the vulnerability of our website without our permission;
5. circumvent any authentication or security systems or processes on or relating to our website;
6. use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
7. impose an unreasonably large load on our website resources (including bandwidth, storage capacity and processing capacity);
8. decrypt or decipher any communications sent by or to our website without our permission;
9. conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
10. access or otherwise interact with our website using any robot, spider or other automated means;
11. use our website except by means of our public interfaces;
12. violate the directives set out in the robots.txt file for our website;
13. use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing); or
14. do anything that interferes with the normal use of our website.

1. yourself; and
2. the person, company or other legal entity that operates that business or organisational project,

to these terms and conditions, and in these circumstances references to “you” in these terms and conditions are to both the individual user and the relevant person, company or legal entity, unless the context requires otherwise.

1. if you are a sole trader, you must be at least 18 years of age and resident in the United Kingdom;
2. if you are a partnership, you must be established under the laws of the United Kingdom; and
3. if you are a limited company or other limited liability entity, you must be incorporated in the United Kingdom.

1. in relation to store searches, the extent to which the relevant title and description matches the relevant search terms; and
2. in relation to store category browsing, the filters applied by the user.

1. in relation to listing searches, the extent to which the relevant title and description matches the relevant search terms; and
2. in relation to listing category browsing, the filters applied by the user.

1. breaches any law, regulations or code, or infringes any person’s intellectual property rights or other rights, or gives rise to a cause of action against any person, in each case in any jurisdiction and under any applicable law;
2. consists of or contains material that would, if published on our website by you, contravene the provisions of Section 4 or Section 20; or
3. is or relates to: drugs, narcotics, steroids or controlled substances; pornography; obscene, indecent or sexually explicit materials; knives, swords, firearms or other weapons; ammunition for any weapon; items that encourage or facilitate criminal acts or civil wrongs; or items that encourage or facilitate the infringement of any intellectual property right.

1. the seller’s legal notices are sufficient to meet the seller’s legal disclosure obligations and other legal obligations;
2. to the extent required by applicable law, the seller registers with relevant tax authorities and pays all relevant taxes in relation to the seller’s product sales; and
3. the seller complies with all other laws applicable to their product listings and sales, including where applicable the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Electronic Commerce (EC Directive) Regulations 2002.

1. the price for a product will be as stated in the relevant product listing;
2. delivery charges, packaging charges, handling charges, administrative charges, insurance costs, other ancillary costs and charges, and VAT and other taxes will only be payable by the buyer if this is expressly and clearly stated in the product listing;
3. deliveries of products must be made within 30 days following the date the contract of sale comes into force or such shorter period as the buyer and seller may agree;
4. appropriate means of delivery of products must be used by the seller; and
5. products must be of satisfactory quality, and must be fit for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available by the seller to the buyer.

1. beginning upon the submission of the buyer’s offer; and
2. ending at the end of 14 days after the day on which the goods come into the buyer’s physical possession or the physical possession of a person identified by the buyer to take possession of them (or, if the contract is for delivery of multiple goods, lots or pieces of something, 14 days after the day on which the last of those goods, lots or pieces comes into the buyer’s physical possession or the physical possession of a period identified by the buyer to take possession of them).

1. if the buyer chose a kind of delivery costing more than the least expensive kind of delivery that the seller offers, the seller reserves the right to retain the difference in cost between the kind of delivery the buyer chose and the least expensive kind of delivery that the seller offer; and
2. as otherwise provided in this Section 15.

1. the supply of goods which are liable to deteriorate or expire rapidly;
2. the supply of non-prefabricated goods that are made on the basis of an individual choice of or decision by the buyer, or goods that are clearly personalised;
3. the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons, where such goods have been unsealed by the buyer; and
4. the supply of goods which are, according to their nature, inseparably mixed with other items after delivery.

1. commission in respect of each sale made through our website.

1. the fees will be as specified on our website from time to time; and
2. the scope and duration of the services in respect of which the fees are payable will be as specified on our website at the time those fees are paid.

1. commission shall be payable at at the rate of 10% of aggregate sales value (including VAT, sales taxes and delivery charges);
2. we shall deduct commission due from amounts held or processed by us on behalf of the seller; and
3. commission payments are non-refundable, irrespective of whether a buyer subsequently cancels the underlying order and irrespective of whether a buyer is entitled to, or receives, a refund in respect of such an order.

1. an amount equal to the amount of the charge-back;
2. all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
3. an administration fee of GBP 25.00 including VAT; and
4. all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 17.3 (including without limitation legal fees and debt collection fees),

and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 17.3.

1. we do not confirm the identity of website users, check their credit worthiness or bona fides, or otherwise vet them;
2. we do not check, audit or monitor the information contained in listings;
3. we are not party to any contract for the sale or purchase of products advertised on the website;
4. we are not involved in any transaction between a buyer and a seller in any way, save that we facilitate a marketplace for buyers and sellers and process payments on behalf of sellers;
5. we are not the agents for any buyer or seller,

and accordingly we will not be liable to any person in relation to the offer for sale or sale or purchase of any products advertised on our website; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the sale or purchase of any products and we will have no obligation to mediate between the parties to any such contract.

1. be libellous or maliciously false;
2. be obscene or indecent;
3. infringe any copyright, moral right, database right, trade mark right, design right, right in passing off or other intellectual property right;
4. infringe any right of confidence, right of privacy or right under data protection legislation;
5. constitute negligent advice or contain any negligent statement;
6. constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity;
7. be in contempt of any court or in breach of any court order;
8. be in breach of racial or religious hatred or discrimination legislation;
9. be blasphemous;
10. be in breach of official secrets legislation;
11. be in breach of any contractual obligation owed to any person;
12. depict violence in an explicit, graphic or gratuitous manner;
13. be pornographic, lewd, suggestive or sexually explicit;
14. be untrue, false, inaccurate or misleading;
15. consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage;
16. constitute spam;
17. be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or
18. cause annoyance, inconvenience or needless anxiety to any person.

1. we will provide to you contemporaneous or prior written notice of the suspension and/or restriction;
2. alongside that notice, we will provide to you a statement of the reasons for the suspension and/or restriction, unless we are under a legal or regulatory obligation not to do so; and
3. if you would like to contest the suspension and/or restriction, you may do so by writing to us using the contact details set out in these terms and conditions.

1. the completeness or accuracy of the information published on our website;
2. that the material on the website is up to date;
3. that the website will operate without fault; or
4. that the website or any service on the website will remain available.

1. limit or exclude any liability for death or personal injury resulting from negligence;
2. limit or exclude any liability for fraud or fraudulent misrepresentation;
3. limit any liabilities in any way that is not permitted under applicable law; or
4. exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

1. are subject to Section 24.1; and
2. govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

1. any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of your use of our website or any breach by you of any provision of these terms and conditions;
2. any VAT liability or other tax liability that we may incur in relation to any sale, supply or purchase made through our website, where that liability arises out of your failure to pay or to register to pay any VAT or other tax properly due in any jurisdiction.

1. you breach these terms and conditions or act inconsistently with the spirit of these terms and conditions;
2. you breach any applicable laws, infringe the legal rights of any person or create legal liabilities for us or any other person, in each case in relation to your use of our website;
3. you abuse our systems, our users or our personnel;
4. you are or become insolvent, bankrupt or unable to pay your debts as they fall due;
5. you do not respond within 90 days, substantively and reasonably, to communications that we send to you via our website soliciting a response;
6. you do not log into our website during a period exceeding 90 days;
7. we decide to cease publishing our website or providing our services; or
8. we decide to make fundamental changes to our services.

1. we will provide to you at least 30 days’ prior written notice of the termination, except in the circumstances set out in below;
2. alongside that notice, we will provide to you a statement of the reasons for the termination, unless we are under a legal or regulatory obligation not to do so; and
3. if you would like to contest the termination, you may do so by writing to us using the contact details set out in these terms and conditions,

providing that the notice period set out above will not apply if we are subject to a legal or regulatory obligation which requires us to terminate the provision of the whole of our marketplace services to you in a manner which does not allow us to respect the specified notice period; nor will it apply if we exercise a right of termination under an imperative reason pursuant to applicable national law which is in compliance with European Union law; nor will it apply if we can demonstrate that you have repeatedly infringed these terms and conditions. If the notice period set out above does not apply, we will nonetheless provide to you, without undue delay, a written statement of reasons for our decision to terminate.

1. we terminate a contract under these terms and conditions;
2. as a result of such termination, you lose access to any of our services with respect to which you have paid us in cleared funds; and
3. you have not breached a contract under these terms and conditions and we do not have any other specific ground or grounds for terminating as set out in these terms and conditions,

then we will refund to you a pro rata amount of your payment(s), such amount to be calculated by us using any reasonable methodology. You will not be entitled to any refund except as set out in this Section 26.5.

1. we will notify you in writing of any proposed changes to these terms and conditions;
2. the date upon which the proposed changes will take effect will be specified in our notice to you, but will not be before the expiry of a period of 15 days following the date that we give you the notice; and
3. you will have the right to terminate a contract under these terms and conditions by giving to us written notice of termination before the expiry of the period specified above, in which case a contract under these terms and conditions will terminate upon the expiry of that period,

but, notwithstanding the foregoing, we may vary these terms and conditions by giving to you written notice of variation if we are subject to a legal or regulatory obligation which requires us to change these terms and conditions in a manner that does not allow us to respect the notice period referred to above, or if we have exceptionally to change these terms and conditions to address an unforeseen and imminent danger related to defending our websites or our users from fraud, malware, spam, data breaches or other cybersecurity risks.

1. using our website contact form; or
2. by email, using the email address published on our website.